Music on Hold
Benefits of MOH
You don’t have a second chance to make a first impression, so make the most of it! Tell your customers what you want them to hear and create new revenue streams via advertising on hold. Use the hold-time effectively by upselling new or premium products and services before the call is even answered.
Professional recording made easy
Our broad range of experienced voiceover artists can cater for any business. Whether you need an authoritative corporate tone or a cheerful greeting, you’re sure to find a voice that perfectly represents your businesses.
MOH reduces perceived wait times
Happier customers when answered.
Easy to use portal
Quick and easy to use so that it is easier to change and order new recordings when you need them.
Hard facts that prove the power of Music on Hold
- 70% of calls are placed “on-hold” or transferred.
- 90% will hang up after 40 seconds if confronted with silence.
- 35% of callers that hang up, don’t call back! MoH gives you longer to answer the phone as callers are more engaged whilst on-hold. This means less missed calls and more sales!
- 88% of callers prefer on-hold productions to other options. If 9 out of 10 callers prefer our service to the competition, what are you waiting for!?
- 20% of callers who hear MoH will make a purchasing decision based on the information they hear.
Create your personalised Music on Hold production with us.
WHAT OUR CUSTOMERS SAY
“The school needed a telephone system that met with our ‘special’ requirements. We are over the moon with our new system and the service we received from Avian Telecoms. I was extremely confident with Avian’s friendly, non-pushy sales approach, offering a very competitive priced product. They are well connected within the industry and worked effectively with our IT management company, which contributed to delivering the project on time.”